Our expertise
Banking and insurance

The banking and insurance sector is changing in the face of process automation. Today, a customer can manage all their operations / contracts themselves. However, it is important to offer customers a reinvented experience in order to differentiate yourself in a very competitive sector.

It also has to do with managers acquiring new skills to enable them to navigate through a transformed regulatory environment, with changed working conditions and increasingly demanding customers.

Discover our case studies

Successful public speaking in a business context

Our training courses

Adapt your behavior to the client's psychology
This training responds to the communication challenges faced by companies in order to understand the customer and to be able to respond to his needs more effectively. This training offers the possibility to develop one's ability to adapt to different types of profiles and to set up long-term relationships.
Formation certifiante – Management de la performance d’une équipe
Les parcours professionnel et personnel des collaborateurs les conduisent parfois à devenir manager au cours de l'évolution de l'entreprise ou de leur carrière. Pourtant, sont-ils préparés et équipés pour l’être efficacement ? Le poste de manager implique des compétences pluridimensionnelles qui touchent à la communication, l’organisation en projet, la motivation des collaborateurs, la gestion des conflits, un leadership que ce soit en réunion ou avec ses équipes. Devenir manager de s'improvise pas : formez-vous à ces nouvelles compétences et devenez un manager performant.
Sales negotiation strategies and tactics
This training addresses the challenges of negotiating a sales contract by perfecting the strategy in place. It will allow the employee to be more assertive during a negotiation in order to meet the commercial objectives more effectively.
Sell your ideas better
This training highlights the principles of leading a team and asserting one's ideas in front of other employees. It improves the participant's leadership skills so that he/she can respond more effectively to the situations he/she is confronted with.
Perfecting the Commercial Relationship
The training allows to understand the stakes of a strategic position in order to achieve its commercial objectives and develop good relationships with customers. It helps the collaborator understand and use the right tactics to set up good commercial practices.
Disability Awareness
The training course addresses the issues of dealing with disability within a company. It allows participants to develop their knowledge of the subject so that they can meet the needs of their employees with disabilities. The training aims to share a more stress-free approach with the employee to a situation of disability with which he or she will be confronted.

Quality guarantees

You are an expert operating in professional services and you do not feel comfortable prospecting for new clients.

In this book, with a preface by Bertrand Dumazy, CEO of the Edenred group, you will find numerous illustrations and practical information sheets drawn from the concrete experience of specialists who have successfully developed their prospect portfolio.

You will also learn how to make yourself happy by developing new contacts at all levels in organizations.

How to target key contacts in your prospects? How to approach them? Through which channel? How do you stand out? What creative solutions should you use? How to interest your interlocutors in your subjects ? Which marketing to set up on the web ?

Here you will find answers to all these key questions to develop your business or practice as well as methodological elements for immediate implementation.

Kindle price: €9.99
Paperback price: €19.50

No. of pages: 188
Author: Olivier Jacob
Preface: Bertrand Dumazy