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Consulting and services

One of the strategic challenges for consulting and professional services companies is to attract and retain talent with high-level, structured programs that are very close to their contexts. 

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Our training courses

Adapt your behavior to the psychology of your customers

Adapt your behavior to the client's psychology

This training responds to the communication challenges faced by companies in order to understand the customer and to be able to respond to his needs more effectively. This training offers the possibility to develop one's ability to adapt to different types of profiles and to set up long-term relationships.
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building clients for life - BtoB sales

Building customers for life

The training responds to the needs of companies to create long-term customer relationships. It will provide the necessary skills to carry out this type of project by making the employee aware of the company's need to develop long-term relationships.
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Management and self-confidence

Develop self-confidence and better manage emotions

This certified training course aims to strengthen your soft skills, enabling you to manage a team while managing your emotions and gaining self-confidence. It will help you analyze and improve your practices to enhance your performance. You will validate key operational management skills in a context of change, such as day-to-day employee support, meeting facilitation, conflict management and reframing.
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Develop your posture as a consultant and manager in consulting

Develop your posture as a consultant and manager in consulting

Grâce à cette formation donnez un nouvel élan à votre carrière en adoptant une posture et des compétences d'un consultant ! Accédez aux meilleures pratiques de management. Evaluez vos pratiques pour atteindre un nouveau palier de performance. Elle valide les compétences de management opérationnel dans un contexte de changement : l’accompagnement des collaborateurs au quotidien, l’animation de réunion, la gestion des conflits et le recadrage, en face à face et à distance.
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performance management training in a context of change

Formation certifiante – Management de la performance d’une équipe

Les parcours professionnel et personnel des collaborateurs les conduisent parfois à devenir manager au cours de l'évolution de l'entreprise ou de leur carrière. Pourtant, sont-ils préparés et équipés pour l’être efficacement ? Le poste de manager implique des compétences pluridimensionnelles qui touchent à la communication, l’organisation en projet, la motivation des collaborateurs, la gestion des conflits, un leadership que ce soit en réunion ou avec ses équipes. Devenir manager de s'improvise pas : formez-vous à ces nouvelles compétences et devenez un manager performant.
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Employee recruitment interviews

Formation certifiante – Réussir ses recrutements et l’intégration de ses collaborateurs

The course leads to the "Recruiting and integrating your employees (CP-FFP)" certification, which aims to enable you to acquire the fundamentals of recruitment: selecting recruitment criteria, writing and publishing the advert, using various recruitment channels, preparing for the interview, assessing the candidate, convincing the candidate to join you, monitoring the process and integrating your employee.
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Train the trainer

Train the trainer

Training meets the challenges of improving skills within companies. It allows to set up qualified internal trainers who will be able to develop the skills of the various employees.
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manager coach training

Training to become a Manager Coach

This Manager Coach training course is designed to meet the challenges of management. It enables you to master all the skills needed to develop the autonomy and performance of your teams.
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Gaining in quality thanks to the customer vision

Gaining in quality thanks to the customer vision

The training allows you to understand the challenges of using customer data in order to optimize management practices. It aims to develop the commercial performance of the company by integrating survey tools in order to respond more precisely to their demands.
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Mastering complex decision making

Mastering complex decision making

This training program, focused on mastering complex decision-making, addresses the strategic and operational challenges associated with decision-making. It develops and optimizes the skills needed to enhance the effectiveness of expert managers in contexts of change. With a particular focus on analyzing, planning and communicating decisions, this course equips professionals to meet the complex challenges of modern management. Ideal for those seeking to improve their leadership, situational intelligence and adaptability, this training is a strategic asset for supporting the growth and success of organizations.
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Company and customers - commercial relations

Perfecting the Commercial Relationship

The training allows to understand the stakes of a strategic position in order to achieve its commercial objectives and develop good relationships with customers. It helps the collaborator understand and use the right tactics to set up good commercial practices.
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disability awareness

Disability Awareness

The training course addresses the issues of dealing with disability within a company. It allows participants to develop their knowledge of the subject so that they can meet the needs of their employees with disabilities. The training aims to share a more stress-free approach with the employee to a situation of disability with which he or she will be confronted.
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Quality guarantees

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You are an expert operating in professional services and you do not feel comfortable prospecting for new clients.

In this book, with a preface by Bertrand Dumazy, CEO of the Edenred group, you will find numerous illustrations and practical information sheets drawn from the concrete experience of specialists who have successfully developed their prospect portfolio.

You will also learn how to make yourself happy by developing new contacts at all levels in organizations.

How to target key contacts in your prospects? How to approach them? Through which channel? How do you stand out? What creative solutions should you use? How to interest your interlocutors in your subjects ? Which marketing to set up on the web ?

Here you will find answers to all these key questions to develop your business or practice as well as methodological elements for immediate implementation.

Kindle price: €9.99
Paperback price: €19.50

No. of pages: 188
Author: Olivier Jacob
Preface: Bertrand Dumazy