Helping employees to react calmly to complex situations in the company

Comment aider vos collaborateurs à mieux gérer le stress et les situations complexes au travail ?

Entre transformation des métiers, pressions du quotidien et contextes de plus en plus mouvants, les collaborateurs peuvent se retrouver en difficulté face à des situations tendues, conflictuelles ou déstabilisantes. Il devient essentiel pour les managers et les responsables d’équipe de savoir accompagner avec justesse, en cultivant écoute, posture de soutien et outils concrets.

La formation « Accompagner les collaborateurs à réagir avec sérénité face à des situations complexes » répond à ces enjeux en apportant des clés pour prévenir le stress, restaurer un climat de confiance, et favoriser l’adaptabilité des équipes. Elle permet de mieux comprendre les mécanismes du mal-être au travail, d’ajuster sa communication et d’adopter une posture d’accompagnement efficace face aux transformations, aux conflits ou aux incertitudes professionnelles.

Responding to complex business situations

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Quel est le contenu de cette formation ?

Chapter 1 - Increasing your potential and recognizing your assets

Chapter 2 - Increasing your credibility and assertiveness

Chapter 3 - Speaking in front of an audience & entrepreneurship: Dare to challenge!

Chapter 4 - DevelopingEmotional Intelligence

Chapter 5 - Managing emotions in the face of others and the unexpected

Chapter 6 - Active, Verbal and Non-Verbal Communication

Chapter 7 - Defining a Personal Balance Sheet

 

Our training courses are based on active, immersive teaching methods rooted in real life. Each topic is explored through scenarios directly related to the participants' jobs, facilitating immediate application in their daily professional lives.

We also incorporate film clips, educational games, examples of good/bad practices, and explanatory videos to promote awareness, emotion... and a little humor, because we learn better when we can breathe. Learning is supported by a variety of materials: illustrations, practical fact sheets, summary cards, guided exercises, questionnaires, and operational documents that can then be used in the field.
Finally, the emphasis is on each person's successes and strengths, in order to boost confidence, motivation, and the desire to progress throughout the course.

What are the objectives and methods for assessing the skills acquired?

Develop trust with your teams

Use emotional and situational intelligence to strengthen the bond with your team and better support them.

Engage all types of challenges and contingencies

You will be able to effectively mobilize your team and your own resources to deal with situations of change as well as complex and sometimes stressful situations.

Defuse conflict situations

Become more comfortable in managing personal conflicts and conflicts between employees, be assertive in defending your interests and resolving the situation.

 

Progress is monitored throughout the program thanks to a structured, action-oriented approach that includes:

  • A self-assessment grid completed at the start and end of the training course. Participants evaluate their confidence level for each targeted skill. This step-by-step assessment allows them to immediately see their progress and areas for improvement.
  • Operational objectives defined at the end of each sequence. Participants identify the specific actions they intend to implement, ensuring the transfer of skills to their job.
  • Regular practical application: case studies, guided exercises, simulations, and role-playing to verify real understanding and lasting mastery of skills.

This assessment tool provides a clear and measurable overview of the participant's progress, both in terms of their level of proficiency and their confidence in applying their skills in a professional setting.

Who should attend?

Cette formation s’adresse aux responsables de service et chefs de projets concernés par des risques de démotivation des collaborateurs, perdus face à des situations de plus en plus complexes en entreprise.

The disability advisor can help you adapt the course to suit your needs. The materials and equipment required to carry out the assessments can be adapted. 

For all registration requests:

Contact us by phone at 01 47 20 31 46 or via the contact form, and one of our advisors will respond within 48 hours.
An individual meeting with one of our advisors will allow you to:

  • to verify that the training meets your needs,
  • to clarify your career path,
  • and to determine the most suitable session dates.

Access times:

Depending on your availability: Our sessions are open continuously. For group sessions, the start date is confirmed once four people have registered. Registration is possible up to two weeks before the first session.

Training dates and locations

Training courses are available throughout the year, either in person (at your premises or in our dedicated rooms in Levallois, depending on the agreed arrangement) or remotely via Microsoft Teams or any other videoconferencing tool compatible with the internal constraints of your organization and our training organization.
For e-learning courses, we use our Learnybox platform, which can be accessed from a computer, tablet, or smartphone (equipment required for training). The content includes videos, interactive exercises, online resources, SCORM modules, downloadable documents, and training materials.

Our training courses can be taken individually or in groups.
In group sessions, training is provided for a minimum of 4 participants and a maximum of 12 participants in order to guarantee personalized support, rich exchanges, and careful monitoring of practical application.

Contact us for upcoming training dates and locations near you. 


Our training courses are led by specialized coaches and trainers, each of whom is an expert in their field (management, sales, customer relations, etc.). With their hands-on experience, they provide a detailed understanding of operational realities, business challenges, and situations that participants may encounter.
Their approach combines practical experience, active teaching methods, and mastery of facilitation techniques: role-playing, structured debriefings, educational games, video analysis, and immediately actionable operational insights.
They support participants with kindness, high standards, and a genuine results-oriented culture, transforming each learning experience into lasting skills.

Rates & financing

How much does this course cost?

You can contact one of our training consultants to discuss your training project and find out more about the fees for this course.

How can this training be financed?

We offer several financing solutions:

  • Personal training account (CPF)
  • Skills Operators (OPCO)
  • France Travail
  • Your company's skills development plan


Why choose Inéa Conseil?

Inéa Conseil is a training training organization recognized for its expertise in management and skills development. Since 2008, we have trained over than 2 000 people a year, including employees of major companies and private individuals. Our innovative teaching methods, including video learning and filmed scenarios, guarantee an enriching and effective learning experience.

 

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In short, Inéa Conseil is :

  • 16 years of experience: Discover our history.
  • Field studies and case studies.
  • Performance improvement workshops.
  • Individual, results-oriented support with a skills assessment and ongoing training.
  • A host of innovative teaching tools.
  • A "Mon Coach" mobile learning application.
  • Certified distance e-learning sessions, for training at a distance and at your own pace.
  • Face-to-face training courses in Paris and throughout France.

Our guarantees
quality

Our team
of coaches

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Inéa Conseil

Discover the missions and methods of Inéa Conseil

Reframing an employee

Reframing allows you to reestablish the framework. Make them understand the rules, the values and the framework of the company.

Our clients testify

DISABILITY
Accessibility for people with disabilities: online or face-to-face PMR-accessible program. Give us a call so that we can guide you according to your disability.

Olivier Jacob, disability consultant: 0147203146 - contact@ineaconseil.fr

Learn in a fun way with film clips

Unite your team: Hoosiers

The coach gathers his team in the locker room and tries to mobilize them towards team spirit. He does not hesitate to lose so that the team values are respected

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