Conflict management training
How to prevent and manage conflict in the workplace?
Conflict management is an essential skill in any organization. Tensions and disagreements are inevitable when working in a team, but knowing how to manage them effectively is what distinguishes a successful company. Our conflict management training is designed to equip you with the tools you need to prevent and resolve conflict constructively, in order to maintain a harmonious and productive working atmosphere. Whether you're a Manager, a Team Leader, or an employee looking to improve your interpersonal skills, this training will provide you with proven techniques for navigating difficult situations.
🎧 Listen to our podcast: " Managing conflict in a team "
Quel est le contenu de la formation “Gestion des conflits” ?
Conflict management refers to the set of practices and strategies used to identify, understand and resolve disagreements or tensions that may arise between individuals or groups within an organization. Conflicts can be triggered by personality differences, misunderstandings or incompatible objectives. Our conflict management training course will enable you to understand the different forms of conflict, identify their causes, and implement appropriate solutions to resolve them. By developing these skills, you'll be better equipped to maintain a healthy, collaborative work environment, where every team member can flourish.
The conflict management training is structured around 7 themes:
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Understanding types of conflict: Identify and analyze the different categories of conflict in the workplace.
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Conflict prevention: Implement strategies to avoid the emergence of conflicts.
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Communication techniques: Master non-violent communication and active listening to defuse tensions.
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Mediation and negotiation: Learn how to use mediation and negotiation to facilitate conflict resolution.
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Emotional management: Develop skills to manage emotions, both your own and those of others, in conflict situations.
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Collaborative resolution: Encourage cooperation and the search for collective solutions.
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Post-conflict follow-up: Ensuring follow-up to avoid the recurrence of conflicts and maintain a good group dynamic.
What are the objectives of this training course?
At the end of this Conflict Management course, you will be able to :
- Identify the different causes and types of conflict within your organization.
- Implement effective strategies to prevent the emergence of conflicts.
- Apply communication and mediation techniques to defuse tensions.
- Resolve conflicts constructively, finding solutions acceptable to all parties involved.
- Strengthen team cohesion by transforming conflicts into opportunities for improvement and collaboration.
Who should attend?
Get certified with Inéa Conseil
Would you like to obtain a certification recognized by France Compétences?
We suggest you take the "Team Performance Management" course. It can be adapted to your specific needs. This training leads to a certification registered in the Répertoire Spécifique (RS6910) by our organization on 28/11/2024, with an expiry date of 28/11/2026.
To find out about possible combinations and benefit from tailor-made career development, please contact one of our training consultants.
Quand et où se former à la gestion de conflits ?
Nos sessions de formation “Gestion de conflits” sont disponibles tout au long de l’année en présentiel à Paris et dans toutes les régions grâce à notre réseau de formateurs et coachs experts, en hybride et même en 100% distanciel. Selon la formule d’accompagnement, nous offrons diverses ressources telles que des cours vidéos des coachs formateurs certifiés, des interventions physiques pour accompagner vos équipes et même des sessions de sessions personnalisées avec un coach expert.
Contact us for upcoming training dates and locations near you.
What are the fees and how can I finance my training?
Quels sont les tarifs pour cette formation sur la gestion des conflits ?
You can contact one of our pedagogical advisors to discuss your training project and find out how much it will cost.
How can this training be financed?
We offer several financing solutions:
- Personal training account (CPF)
- Skills Operators (OPCO)
- France Travail
- Your company's skills development plan
Why choose Inéa Conseil?
Choose Inéa Conseil means choosing a training organization training organization recognized for its expertise in management and skills development. Since 2008, we have trained over than 2 000 people a year, including employees of major corporations and private individuals. Our innovative teaching methods include video learning and filmed scenarios, guaranteeing an enriching and effective learning experience.
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In short, Inéa Conseil is :
- 16 years of experience: Discover our history.
- Field studies and case studies.
- Performance improvement workshops.
- Individual, results-oriented support with a skills assessment and ongoing training.
- A host of innovative teaching tools.
- A "Mon Coach" mobile learning application.
- Certified distance e-learning sessions, for training at a distance and at your own pace.
- Des formateurs et coachs expert en management.
- Face-to-face training courses in Paris and throughout France.
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DISABILITY
Accessibility for people with disabilities: online or face-to-face PMR-accessible program. Give us a call so that we can guide you according to your disability.
Olivier Jacob, disability consultant: 0147203146 - contact@ineaconseil.fr
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